POSTIES SUMMER CAMP 2020 FAQ

POSTIES夏令營 2020常見問題


REGISTRATION 課程

Q: How can I see camp/class availability? 

A: Parents can check the class/camp availability by clicking into specific class  on the Posties Summer Camp webpage . 

問: 我怎麼能夠查看課程還有沒有名額?

答: 當家長登入Posties夏令營的網站並選擇個別課程查看課程是否滿額。

Q: What will I receive before the camp commences?
A: Around 2 weeks before the commencement of the camp, parents will receive a consent form from us, detailing the things parents and children need to pay attention to during the camp.  

問:我在Posties夏令營開始前會收到什麼資訊或通知呢?

答:家長們會在Posties夏令營開始大約兩週前收到一份參加同意書。同意書內會仔細陳述家長和小朋友們在入營期間須知事宜。

Q: I already submitted the application and received a confirmation email. Does this mean the application is successful?
A: No.  The email is just to acknowledge the receipt of your application. Another confirmation email will be sent separately once the place is secured. Due to popular demand, the course chosen might be full. In that case, parents will be notified as soon as possible for other options.

問:我已經提交了申請並收到一封確認郵件,這是否代表我申請課程成功呢?

答:注意-確認郵件只代表知悉您的課程申請,並不代表您的課程申請成功。當您取得課程名額時,您將會收到另一封確認通知。由於我們的課程備受歡迎,某些課程可能提前滿額。如果有類似情況發生,Posties夏令營會儘快通知您,好讓您申請其他課程。

Q: Am I allowed to make any changes (eg. a change of class) after submitting the application of summer camp?

A: No. Once the application is submitted, there are no further changes allowed.

問:我在發出申請書後還能做出任何修改(如改班)嗎?

答:抱歉,您在發出申請書後就不能再修改內容。

Q. What happens if my children suddenly cannot participate or decide to cancel his/her place?

A: There will be no refund if they cannot attend the class unless proof/evidence is provided (such as travel documents, doctor’s appointment). Despite this, Posties Summer Camp will do our best to reschedule the participant into the similar class/camp  in other time periods. In the event of a medical emergency/sickness, the participant will receive a refund for the absent days in two months’ time. 

問:如果我的孩子決定不再參加夏令營或突然不能參加夏令營,我能收回學費嗎?

答:若未能提供合理的缺值證明(如醫生紙或旅遊文件),Posties夏令營將不會安排退款。儘管如此,Posties夏令營依然會儘力重新安排孩子參加其他時間舉行的課程/日營。若有足夠的醫學證明,Posties夏令營會在兩個月之內退回等同於他們缺值時間的金額。

Q: Do I have to pay extra for insurance?
A: No. The fee already covers the insurance for children. Third-party insurance and accident insurance are included as well. 

問:保險需要額外收費嗎?

答:不,Posties夏令營的學費內已包含第三者保險、意外保險等費用。


COURSE ARRANGEMENT 課程安排

Q: Can parents join or sit aside any activities in the camp?

A: Parents are not allowed to stay in the classroom and accompany to the outing. If they have any safety concerns, we can put them into remarks and inform the teachers or trainers. Parents are only allowed to escort their children to the pick-up/drop-off point. 

問:家長能到場觀察或出席課程/日營的活動嗎?

答:家長只能把孩子帶往課程/日營舉辦場地,但是家長不能夠參加或陪同參加、觀察課程/日營期間的任何活動。如果家長對活動安全有任何要求或意見,歡迎家長提前通知我們以讓課程/日營導師多加留意。

Q: How can parents contact their children during camping?

A: The camp aims to hone participant’s independence and leadership skills; therefore it is not suggested for children to bring or use their mobile phones in camp/classes. However, staff members will send regular updates  via a Whatsapp group to parents of  the Young Leader series. 

問:家長在課程/日營期間該如何聯絡孩子?

答:Posties夏令營旨在提升孩子們的領袖才能和獨立性,因此我們不建議孩子在課程/日營期間使用或攜帶手提電話等物品。不過,Posties 夏令營職員會為參加小領袖系列的家長創立一個Whatsapp群組,並會在日營期間定期更新消息。

Q: Should parents prepare extra clothing for children participating in outdoor leadership camps?

A: Yes, they should. Children may engage in water-based activities or activities under hot weather conditions which may make them sweat. Extra clothes are suggested to be prepared  for change. The proper dress code for the camp is casual and sportswear. 

問:家長應該為孩子提供額外衣物嗎?

答:家長應該預先提供額外衣物。孩子們在課程/日營過程中可能會因酷熱天氣或在參與水上活動過程中弄濕衣服,建議預備額外衣物作替換。孩子應穿休閒或運動衣物參加活動。

Q: Will Posties Summer Camp take care of my kid’s belongings?

A: Participants are suggested not to bring along valuable items to attend the camp/class. They should take care of their own belongings during the camp/ class. Posties Summer Camp will not be responsible for any loss or damage.

問:Posties夏令營會幫我的小朋友保管個人財物嗎?

答:Posties夏令營不建議參加者帶貴重財物參加活動,活動期間參加者亦應小心保管個人財物,如有財物損失,Posties夏令營概不負責。

Q: Can Posties Summer Camp arrange special grouping for my child with a particular child?

A: We can put special grouping request(s) into consideration but we cannot guarantee. The final grouping decision will be decided by the trainers.  Besides, we encourage participants to be more independent in camp or classes and they have chances to  meet new friends. 

問:Posties夏令營能否安排我的孩子跟其他特定的參加者一起參加活動/住宿?

答:我們會考慮個別特別要求,但未能作出相關保證。課程/日營中活動的小組安排將會由老師/教練決定。再者,我們鼓勵孩子們在課程/日營中學習獨立,並藉此機會接觸新朋友。

Q: Are the teachers foreigners? 

A: All classes will be taught in English except for Young Leader series camps which will be taught by Cantonese instructors. 

問:老師是外國人嗎?

答:除小領袖系列日營以外,所有 Posties夏令營的導師都會以英語進行教學。

Q: How are meals arranged for classes and camps? 

A: Posties Summer Camp will not provide lunch for all classes regardless if they are AM or PM classes. If children participate in both AM and PM classes consecutively, parents are still responsible for their meal arrangements. 

However, Posties will provide breakfast, lunch and/or dinner for participants of Young Leader series camps. If participants have special dietary requests, we can put them into remarks and try our best to accommodate. 

問:課程/日營期間的膳食會怎麼安排?

答:無論課程是在上午或下午舉行,Posties夏令營將不會為任何課程提供膳食。若小朋友同日參加上午和下午課程,家長需為子女自行安排膳食膳食。不過,Posties將會為參加小領袖系列日營的小朋友供應早餐、午餐和晚餐。如果他們有特殊的飲食需求,我們會儘力配合。

Q: For overnight camps, how will boys and girls be organised for their sleeping arrangement? 

A: For overnight camps, separate showers, toilet, and sleeping facilities are provided. Each tent will house three participants and genders will be separated. 

問:Posties夏令營會如何安排男女住宿?

答:我們會為參加小領袖系列中需要留宿的參加者提供獨立淋浴間,洗手間和帳篷。Posties夏令營提供男女分開住宿,每個帳篷內會有三位參加者。

Q: Are there any safety equipment for children for STEM/science classes?

A: Normally participants do not need the safety equipment, but if there’s any experiment with safety concerns, suitable safety equipment will be provided for all participants. 

問:STEM/科學課程會為參加者提供保護設備嗎?

答:參加者通常不需要使用任何保護設備,但如果實驗有危險時,我們將會為所有參加者提供適當的保護設備。

Q: What is the camp policy for special weather conditions? 

A:  For outdoor camps, if typhoon signal No.3 or Red Rainstorm Warning Signal or above is hoisted, the camp will be cancelled and rearranged. However, if students cannot attend the make-up class, there will be no refund.

For indoor classes, if typhoon signal No.8 or Black Rainstorm Warning Signal or above is hoisted, 10:00am), the classes will be cancelled and makeup class will be arranged. However, if students cannot attend the make-up class, there will be no refund.

 The rescheduled date will be decided by Posties Summer Camp. If there is a prolonged interruption, the camps and classes will be rescheduled with no extra cost. 

問:Posties夏令營會如何應對突發天氣情況?

答:若天文台懸掛三號颱風信號或紅雨警告,所有戶外日營將會立即停止和改期; 若天文台懸掛八號颱風或黑雨警告,室內進行的課程將會立即停止並改期,改期日子將由Posties夏令營決定。 如果Posties夏令營面臨持續中斷,活動將更改日期舉行並不設任何附加費。如參加者不能出席補堂,將不獲任何退款。


Q: In light of COVID-19, what is Posties Summer Camp’s policy regarding potential outbreaks?

A: The programme arrangement may change according to the latest advice and guidelines provided by the Education Bureau. In the event that the camps, classes, or workshops must be cancelled due to government requirements relating to COVID-19 or other issues, Posties Summer Camp will consider postponing or adapting the programme and delivering it online.

問:Posties夏令營會如何應對新冠肺炎有關的情況?

答:課程/日營的實際安排可能會隨教育局的最新建議和指引而改變。如果政府的最新指引不允許課程/日營繼續舉辦,Posties夏令營會考慮暫停或重整課程並以網上方式進行。

Q: How will Posties Summer Camp keep the venue clean? 

A: Posties Summer Camp will instruct all on-site staff to undergo a full sanitisation process everyday prior to the arrival of participants and after their departure. 

問:Posties夏令營會如何保證場地衛生呢?

答:Posties夏令營會指示所有在場職員每日在參加者到達前會進行清潔及消毒程序,並在當日活動結束後再進行清潔。

Q: How will Posties Summer Camp ensure the health and safety of its participants? 

A: Firstly, we encourage parents to ensure the well-being of their children before they arrive at classes/camp by checking if they have respiratory symptoms like coughing, sneezing, fever or general signs of sickness. Secondly, Posties Summer Camp will perform temperature checks for all arriving participants but will not supply face masks. Thirdly, masks will be required for all classes/camps except water activities and the final performance. Lastly, if children have respiratory symptoms during the camp/ class, our staff will attempt to contact their parents/guardians as soon as possible. In any case they cannot be reached, children will be treated or hospitalized by a licensed physician or hospital selected by SCMP.

問:Posties夏令營會如何保證小朋友們的健康安全呢?

答:首先,Posties夏令營建議家長在帶領孩子前往課程/日營舉辦場地前應自行檢查孩子的體溫、有沒有呼氣道感染症狀及其整體健康狀況。第二,Posties夏令營會為所有參加者檢查溫度,不過不會為參加者提供口罩。第三,所有參加者應自行佩戴口罩並儘量保持佩戴狀態,只能在進行水上活動或在進行表演的時候才能除掉口罩。第四,活動進行期間,如參加者出現呼氣道感染等症狀及任何不適,職員會儘快聯絡家人/監護人,如未能成功聯絡,在場職員會安排送往SCMP選定的醫院接受治療。


POST-EVENT 活動過後

Q: Will Posties Summer Camp share the photos from the camp?

A: We will take photos during the camp and will upload them to a share drive. Parents will receive the link to view the photos in early September. Posties Summer Camp reserves the right to utilize the photos for promotional and/or publicity purposes in the future.

問:Posties夏令營會不會分享夏令營中拍攝的相片?

答:我們會在夏令營的課程和日營中進行拍攝,隨後會把照片上傳到雲端。家長會在九月上旬收到觀看照片的鏈接。Posties夏令營將保留各參加者在活動中拍攝的相片作日後活動推廣之用。